Terms & Conditions

Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing our website or using our generator maintenance and repair services, you agree to be bound by these Terms & Conditions.

2. Services Provided

Power Northwest provides generator maintenance, repair, load bank testing, and related services across the UK. All services are subject to availability and may require prior assessment.

3. Pricing and Payment

  • All prices are quoted in GBP and are subject to VAT where applicable
  • Payment terms will be agreed upon before work commences
  • Emergency callouts may incur additional charges
  • We reserve the right to adjust prices with reasonable notice

4. Customer Responsibilities

You agree to:

  • Provide accurate information about your generator and requirements
  • Ensure safe access to equipment
  • Notify us of any safety hazards or site-specific requirements
  • Make timely payments as agreed

5. Warranties and Guarantees

We warrant that all services will be performed to a professional standard. Any defects in workmanship will be remedied at no additional cost if reported within 30 days of service completion.

6. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for consequential losses, including lost profits or business interruption.

7. Cancellation and Rescheduling

  • Cancellations must be made at least 24 hours in advance where possible
  • Emergency callouts may require confirmation before technician dispatch
  • We reserve the right to reschedule if site conditions are unsafe

8. Intellectual Property

All content on this website, including text, images, and branding, is the property of Power Northwest and is protected by copyright laws.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these terms, contact us at:

Email: enquiries@powernorthwest.co.uk

Phone: 07764 897744

Last updated: June 2026

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